No power, "POWER" not on

1.Battery is poorly connected
2.Kill switch is not turned on

1.Connect the power cable appropriately
2.Turn on the kill switch

Power on, turning throttle, motor not work

1.Low battery
2.Side stand is on
3.At parking mode
4.Brake handle does not reach the right position
5.Throttle error
6.The controller plug is loose
7.Controller error

1.Charge the battery
2.Side stand off
3.Press parking button
4.Place the brake handle at the right position
5.Change throttle
6.Re-plug controller
7.Change controller

Speed is slow or mileage is short

1.Low battery
2.Flat Tyre
3.Heavily overloaded
4.Brake pads need to be replaced
5.Battery aging or normal scrap

1.Charge the battery
2.Pump up the tyres, check tyre pressure before riding
3.Foster a good habit, keep an appropriate load
4.Change the brake pads and check the brake system before riding
5.Change battery

Battery cannot be charged

1.Poor contact of charger plug
2.Used wrong charger
3.Battery aging or normal scrap

1.Check whether the plug is at right position
2.Use SUPER SOCO charger
3.Change battery

Error 99 on Instrument

Controller communication error

Please contact after-sales service or dealer

Error 98 on Instrument

Controller pauses operation (possibly over current, blocking, under voltage, over temperature)

Please stop for a while and then start again

Error 97 on Instrument

Controller power tube error

Please contact after-sales service or dealer

Error 96 on Instrument

Controller Hall sensor error

Please contact after-sales service or dealer

Error 95 on Instrument

Controller throttle error

Please check if battery connector at right position, contact after-sales service or dealer

Error 94 on Instrument

Battery communication error

Please check if battery connector at right position, contact after-sales service or dealer

Error 93 on Instrument

Charging, over current

Stop charging, check the charger

Error 92 on Instrument

Charging, over voltage

Stop charging, check the charger

Error 91 on Instrument

Battery at high temperature

Stop charging, stop riding

Error 90 on Instrument

Discharge, over current

Stop riding

Error 89 on Instrument

Low temperature charge

Park indoor or in a warm place, wait for a moment

Error 88 on Instrument

Low temperature discharge

Park indoor or in a warm place, wait for a moment

Error 87 on Instrument

Internet connection error

Go to an open area, contact after-sales service or dealer

Error 86 on Instrument

GPS connection error

Go to an open area, contact after-sales service or dealer